we are committed to delivering your orders quickly, safely, and efficiently across the Kingdom of Saudi Arabia.

1. Shipping Coverage

We currently ship to all major cities and regions within Saudi Arabia (KSA).

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2. Processing Time

• Orders are processed within 1–3 business days (excluding weekends and public holidays).
• Once your order is confirmed, you will receive a confirmation message via SMS or Email.

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3. Delivery Time

• Estimated delivery time: 3–7 business days
• Delivery times may vary depending on your location and courier availability.

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4. Shipping Charges

• Standard Shipping Fee: SAR [XX]
• Free Shipping: Available on orders above SAR [XXX] (if applicable)

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5. Cash on Delivery (COD)

• We offer Cash on Delivery (COD) across KSA.
• Please ensure the correct amount is available at the time of delivery.

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6. Order Tracking

• Once your order is shipped, you will receive a tracking number via SMS or Email.
• You can track your order in real-time through our courier partner.

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7. Delivery Attempts

• Our courier will attempt delivery 2–3 times.
• If the order is not received, it may be returned to our warehouse.

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8. Incorrect Address

• Please ensure your shipping details are accurate.
• We are not responsible for delays or failed deliveries due to incorrect information.

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9. Delays

While we aim to deliver within the estimated time, delays may occur due to:

• High order volumes
• Weather conditions
• Public holidays
• Remote area accessibility

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10. Damaged or Lost Orders

• If your order arrives damaged or is lost, please contact us within 48 hours of delivery.
• We will investigate and provide a replacement or solution accordingly.

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11. Contact Us

For any shipping-related queries, feel free to contact us:

📧 Email:muhammadusmangill25@gmail.com